FAQ

WHERE ARE YOU LOCATED? DO YOU HAVE ANY STORES?

We're based in Dallas, Texas. We're currently only selling on our online store.

WHERE ARE YOUR BOOTS AND SHOES MADE?

All of our shoes are handcrafted in Brazil by highly skilled craftsmen generations of footwear experience at top-notch manufacturing facilities. We're not willing to compromise when it comes to quality in our products but also the quality of life and ethical standards for the women that work so hard to bring you Claudia Lisotta shoes.

HOW CAN I ORDER UNAVAILABLE SIZES?

We want to make sure anyone and everyone can find a pair of high-quality shoes regardless of size. Because of the nature of inventory, we can't keep every size in stock at all times, but we're always willing to do a special order for you.

Please note that special orders are essentially made to order so the wait time is longer than just ordering shoes from the inventory on our website. We promise it will be worth the wait and you'll be thrilled with your tailor-made shoes in the end. Just send us an email and we'll help you get the process started.

*SALE & CLEARANCE ITEMS*

Due to the limited nature of 'end of season' or clearance items - discount or sale purchases are non-returnable. Please ask if we can help recommend a size for you to ensure it's the perfect shoe for you before purchase! We're happy to help.